A day in the life of an employee experience specialist
A day in the life of Donna-Marie Gill, Employee Experience Consultant at Danske Bank
Aims to create a healthy, engaging working environment for organisations to get the most out of their people
Engaging working environments foster happier, healthier, more fulfilled workforces, driving both productivity and innovation. This is what an employee experience specialist strives to do.
Employee experience (otherwise known as employee engagement) is the result of all the interactions an employee has with their employer. It’s a specialised field which focuses on creating a great working environment for organisations to get the most out of their people. This, in turn, is likely to drive productivity, improve products and services, innovate, aid retention, and create a great employer brand to attract new talent.
As an employee experience specialist, you also need to understand the manager/work relationship, proactively address the well-being agenda, and create a culture of trust within the organisation. Employee experience specialists can transform the way people feel about their work; it's in their gift to reposition the organisation into a culture of trust through active listening and action.
A day in the life of Donna-Marie Gill, Employee Experience Consultant at Danske Bank
How a framework for listening and responding to every voice has given the change-weary employees of Nien their spark back.
Here are some of the activities you can expect to be involved in as an employee experience specialist:
Employees who put themselves on the line need to know their well-being is cared about, says the RAF’s HR leader – and that’s why the organisation is investing in its people function.
Here is a shortlist of the types of job titles you might find in employee experience. As you can see, employee experience specialists are at all levels of experience and seniority:
Each employee experience standard progresses through four levels of impact. Which level do you most embody in your day-to-day work?
Understand the fundamentals of building an engaged workforce by exploring our factsheets, guides and reports on employee experience.
Explore the twelve career areas within the people profession, and the typical activities you may find yourself doing
Information and guidance to help you excel in your role, transition into the profession, and manage a career break